ICT services from strategy and service design through transition to operational deployment. This includes large project services up to top secret classification.
Updates
23/09/2021: This agreement expired on 5 September and is replaced by RM6100 Technology Services 3.
Description
This agreement provides technology services from strategy and service design through transition to operational running of an IT estate. It offers large project services, up to top secret classification and access to a range of technology services, including:
- provision and management of IT service desk
- end user device support
- network support
- asset disposal and application maintenance
- infrastructure support
It includes services at all government security classification levels.The agreement was developed with Home Office, Ministry of Defence, Yorkshire Purchasing Organisation (representing local government) and Crescent Purchasing Consortium (representing education) among others.
Benefits
- 63% of suppliers are SMEs
- compliant with the Public Contracts Regulations 2015
- call-off contracts can run from 2 to 7 years depending on the lots used
- suitable for disaggregation to single-vendor outsourcing
Products and suppliers
Please read the 'How to buy' tab below for detailed instructions on how to find out which suppliers are on this framework.
How to buy
This framework is open to all public sector customers and there are three routes to market.
Direct award
Direct award is now available for Lots 1 (Strategy and Design), 2 (Transition and Transformation) and 3 (Operational Services) and will be suitable for relatively straightforward low-value requirements. The Supplier offers can be found in the government eMarketplace.
Note: if you currently use Zanzibar you should already be able to access the catalogue.
Further competition
Further competitions can be run on all the lots using CCS’s eSourcing tool or your own choice of eSourcing tool.
- register for CCS’s eSourcing tool
- log in CCS’s eSourcing tool if you are already registered
- read guidance about the tool
Please read the Customer Guidance document below for more details.
Aggregation
- we use our complementary aggregation service to bring together customers with similar requirements
- we leverage the volume to create greater commercial benefits for customers
- we manage the procurement process from start to finish
- case studies on successful aggregations are available to download below
- email aggregation@crowncommercial.gov.uk for more information