New partnership construction framework awarded with NHS

Construction Works and Associated Services 2 / ProCure23, recognises the importance of public sector construction as a key driver of economic recovery, providing health bodies in England with a new route to market for construction works and associated services, helping the UK to build back better. 

It adopts the principles of the Construction Playbook, rationalising frameworks in an innovative and collaborative approach between ourselves at CCS and NHS England and NHS Improvement.

Lots 1-3 are specifically for healthcare projects in England, while lots 4 and 5 are available to all public sector bodies in the UK. The agreement will run alongside our existing Construction Works and Associated Services agreement which helps deliver a wide range of major and minor building and civil engineering projects of all values for the public sector,  helping our customers build everything from new schools and hospitals to prisons and houses.

This agreement will also support government policy of using construction of infrastructure and building to drive the market recovery following COVID-19.

John Welch, Deputy Director for Construction at CCS said:

The principles of this agreement continue on the same path as our existing ‘gold standard’ approach, increasing supply chain collaboration, boosting innovation, supporting the Government’s Carbon Net Zero target, and focusing even more strongly on building safety. I’m pleased that we’ve been able to collaborate successfully with our partners at the NHS, to help support Trusts in delivering their capital programmes as we build back better.

Simon Corben, Director of Estates and Facilities and Head of Profession at NHS England and NHS Improvement, said:

ProCure23 builds on almost two decades of success of ProCure as a route to market for NHS capital projects. The framework has been split into 3 lots to enable greater reach into all aspects of the NHS’s capital requirements, such as increasing our estate’s capacity through new builds, addressing backlog maintenance, or reconfiguring spaces to better meet the health and care needs of our local communities.

Let us bring power to your procurement

To find out more about our Construction Works and Associated Services 2 / P23 framework, please visit our the framework page. Or to speak to a member of our expert team, please complete our online form or call us on: 0345 410 2222.

You can also visit our construction webpage to learn more about our complete construction offering and check out our handy resources; from webinars, podcasts, to interactive guides – we’ve got you covered. 

8 customers save £1.4 million on mobile voice and data services

The requirement

Buying mobile voice and data services is often a routine purchase for many public sector customers. Varied contract end dates can often create a barrier to switching suppliers. 

Through our regular bulk buying opportunities, our aggregation team helps customers to achieve savings by combining their mobile voice and data requirements with other organisations. 

The contracts are delivered through further competitions run via lot 6 of Network Services 2 framework

The solution

In November 2021, 8 customers took part in our mobile voice and data aggregation, which are run 3 to 4 times per year. 

For each aggregation, we engage with the market to gauge interest in upcoming mobile voice and data aggregations. Based on approximate volumes, we identify minimum indicative savings and ceiling prices. These are guaranteed minimum savings that customers can expect to receive.

Our aggregation team runs the aggregation, identifies the supplier who is able to offer the best quality and price for the requirements, and presents each customer with a standalone contract.

The results

8 customers saved £1.4 million through joining the mobile voice and data aggregation – an average saving of 81%. 

5 of these customers had joined a previous aggregation, and despite the large savings achieved through their first aggregation, were still able to save a further 77%. 

Add power to your procurement with CCS

Taking part in an aggregation means many of the usual further competition procurement steps are handled by CCS, saving you time and resources. We draft all documentation, build the specification and run the procurement. 

This fully managed service is provided and funded by CCS and is a tried and tested approach which continues to achieve significant savings for the public sector. 

Our next mobile voice and data services aggregation (NFC145) is now open for expressions of interest from customers. You have until 3 May 2022 to submit your requirements, with a formal contract award set to take place in June 2022. 

Visit our aggregation web page to find out more and view our customer webinar. 

If you would like to take part, please complete our online form quoting ‘NFC145 mobile voice and data aggregation’ in the comment box and a member of our team will be in touch. 

Learn more about Network Services 2 via the web page.

Customer newsletters for April

Welcome to our monthly newsletters. You can read the latest news most relevant to the sector your work in by selecting the appropriate link below:

If you don’t currently receive our monthly customer newsletter, you can sign up by completing this short form. Each month, we’ll send you the newsletter most relevant to you, based on your organisation.

You will also find a full list of all the commercial agreements we offer, alongside details of how we can help you build policy considerations into your procurement, in our interactive digital brochure.

Changes to our agreements in March

Welcome to our monthly framework update to help you with your procurement planning. We will publish it online each month and also share it in our newsletters and on our social media channels.

The update provides a brief summary of what has been awarded, extended or expired during the previous month. It also outlines what is due to expire in the next 3 months.

You can also get an overview of all of our live frameworks in our interactive digital brochure.

Agreements awarded in March  

Agreements extended in March

  • No agreements were extended in March

Agreements that expired in March 

Agreements due to expire in the next 3 months

Further information

If you need further details about any of these agreements please get in touch.

You can also find out what new procurements we are working on by exploring our upcoming deals page.

If you don’t currently receive our monthly customer newsletter why not also subscribe to receive these updates and more directly to your inbox? Just fill in this short form.

Changes to our frameworks in August

Welcome to our monthly framework update to help you with your procurement planning. We will publish it online each month and also share it in our newsletters and on our social media channels.

The update provides a brief summary of what has been awarded, extended or expired during the previous month. It also outlines what is due to expire in the next 3 months.

Frameworks awarded in August

  • No frameworks were awarded in August

Frameworks extended in August 

Please note: the expiry dates on the framework pages will be updated shortly

Frameworks that expired in August 

  • No frameworks expired in August

Frameworks due to expire in the next 3 months

Further information

If you need further details about any of these frameworks please get in touch. 

If you don’t currently receive our monthly customer newsletter why not also subscribe to receive these updates and more directly to your inbox? Just fill in this short form.

Outsourcing transactional print and mail services led to a £1.6 million saving for the Student Loans Company

The requirement

In 2013 Student Loans Company (SLC) started a strategic programme of transformation. SLC started with an evaluation of the in-house facility providing transactional print and mail services, in order to explore outsourcing this function. SLC had never embarked on a business outsourcing on such a scale.

SLC print around 51 million images and produce and mail around 13.5 million packs per year with volumes that rise and fall with the academic intake. There are over 1,000 letter variants with data coming from 10 different systems. The letters are enclosed with one of 90 different envelope variants and 150 different inserts.

The long-term strategy of the project was to realise savings in the cost of staffing, technology and real estate while starting on a second phase transformation programme to simplify and rationalise complex processes.

Solution

SLC made the decision to use Lot 2 of our RM3785 Managed Print and Digital Solutions framework. The framework covers managed print products and services, including pre-production services, such as photo-retouching, secure printing, scanning, direct mail, storage and distribution.

Through the framework, Williams Lea proposed a solution delivered from a key operation centre in Livingston, West Lothian, which meant they could offer those getting made redundant the option to be considered for transfer to Williams Lea.

Williams Lea has championed continuous full-colour white paper Jetstream inkjet production for much of the transactional production, this method is very cost-effective and efficient while offering a fit for purpose quality of output.

The commercial proposal was formed to offer a scale of fees depending on the volume transacted through Williams Lea. This allows SLC to manage their future budgeting as they consider moving some communication to digital channels and with the introduction of any new products.

Williams Lea also arranged the sourcing of all raw materials including paper and envelopes. 

 They were able to offer a wide range of associated services available as part of a core print requirement providing a total print solution including Hybrid Mail and digital options.

Williams Lea manages the operational delivery of print requirements including supply chain sourcing and management through a designated Account Management Team based on supplier premises.  

Outcome

The services successfully went live in November 2014 following three phases of implementation. A flexible unit rate model gives SLC surety of pricing as well as protection if volumes increase or decrease.

The average pack price fell by 19.6% , which led to an estimated total of £1.3million in savings in the first year versus 2013/2014 budgeted total cost of ownership. The associated cost savings came through standardisation, rationalisation and aggregation of demand through Mailmark, Supply Chain Management and File Consolidation.

SLC benefited from this by bringing greater efficiency to the end-to-end process, including:

  • improved forecasting and reporting
  • adopting the most cost efficient method for automatic mail sortation
  • support to rebuild problematic letter templates
  • continual investment in production and infrastructure technologies
  • introduction of MailMark to benefit from reduced downstream mailing charges

This supported the SLC long-term strategy of the project in helping to realise savings in the cost of staffing, technology and real estate.

Let us bring power to your procurement

Our Print Management services framework offers the public sector an alternative to in-house services.

To find out how we can help you:

Discover how to use fire-resistant materials safely in your construction projects

There has never been a greater focus on the use of fire-resistant materials in the UK construction market. Since the wake of Grenfell, much legislation has been enacted and, of immediate importance to the building materials industry, was the establishment of a Construction Products Regulator (CPR). 

At CCS, we have taken account of this and included this legislation and anything future related into the fabric of our construction agreements. Whilst the CPR is still very much in its infancy, its establishment will transform the supply and certification of building materials over the coming years. The first real change will be the passing of the Building Safety Bill which is expected at some point this year. 

Whilst we are waiting for that bill to pass, we should consider other fire risks highlighted in inspections post-Grenfell, outlined in the article Post-Grenfell Inspections. Many risks with fire resistant materials involve cladding but the problems go beyond that with incorrect compartmentation, incorrectly fitted cavity barriers, lack of fire alarms and inadequate fire protection in the building frames.

It should be remembered that residential fires remain the number one cause of fire related deaths in the UK. In light of this the UK government introduced the Fire Safety Act 2021.

What safety measures should you take when using fire-resistant materials? 

Passive fire protection

This includes fire-resistant glass, fire doors, insulated walls and drywall. Whilst many see the primary purpose of fire doors as a means of escape, they are a crucial part of any building’s compartmentation strategy. When reinforcing them with either intumescent strips or a cold smoke seal, valuable minutes are added to fire resistance. The range of doors typically provides additional fire-resistant time of between 30 minutes to 1 hour although longer is possible.

Insulated walls can provide excellent fire suppression and this should be investigated thoroughly before deciding on your solution. This insulation can be battens, a blanket of mineral wool, fibreglass or stone wool insulation to achieve greater passive fire protection. Many of these solutions must be included at the initial build stage.

Whilst cavity walls are widely used to control moisture and to provide insulation they also pose a fire risk if due consideration is not given to cavity barriers or insulation.

A revision of the Fire Safety: Approved Document B outlines recommendations for buildings which states a cavity within a wall is acceptable so long as the wall is closed at the top and around any openings. Consideration must be given to the fire rating of any insulation boards and fire rated cavity closers.

Spray applied fireproofing, also known as sprayed fire-resistive material (SFRM), can be used as part of a building’s passive fireproofing strategy and can delay or prevent failure of steel and concrete structures exposed to high temperatures during a fire. Applied fireproofing is available as a wet or dry spray formula and can be troweled on. Modern formulas are asbestos-free.

Intumescent paints can be applied similarly and they provide between 30 to 120 minutes of fire protection depending on the specification and thickness of coatings. A large range of these paints are available via lot 4 of our Building Materials and Equipment framework, where we have leading paint suppliers in the UK. 

Flooring should be considered and consideration is given to BS 6853 and BS EN 13501-1 regarding flame retardants. Vinyl flooring is good for preventing the spread of fires and reducing hazards. Our flooring suppliers can provide fire-resistant flooring for most uses including commercial, residential or even industrial.

Active fire protection

Many active fire protection measures stray into the realms of construction activities, at which point you could use either our Construction Works and Associated Services (CWAS) framework or our Facilities Management framework. Measures could be fitting sprinkler systems or other methods of suppression and ventilation.

Looking specifically at building materials, the Greater Manchester High-Rise Task Force has recently imposed interim safety measures. These measures include additional fire alarms in high-rise buildings. You may want to consider this or even install combined fire/carbon monoxide alarms.

Through lot 1 of the Construction Works and Associated Services (CWAS) framework or our Facilities Management framework, you can procure fire extinguishers and associated fire fighting equipment. 

What support can our Building Materials and Equipment framework offer?

Through the 9 nine lots on our Building Materials and Equipment framework, there are many items that can be supplied, such as on lot 1, the one-stop-shop for the construction market, you can purchase the likes of spray fireproofing, fire resistant insulation, concrete, gypsum, stucco and bricks. You can also buy fire alarms and carbon dioxide monitors via lots 1 or via lot  3 – electrical products, where our specialist suppliers can sometimes add extra value. 

Similarly, as mentioned above, paint can be bought via lot 1 but lot 4 gives access to the UK market leaders in paint, offering in-depth specialist knowledge.

Let us bring power to procurement 

We understand that procurement can often be a complex process, particularly when finding the safety materials for your construction projects, that’s why our team of experts are on hand to guide you along your construction journey. 

All UK public sector bodies including NHS contracting authorities, local government, universities, charities and blue light services can use our construction frameworks.

 If you would like more information, please visit our website or get in touch to discuss your requirements:

A solution for the distribution of the Household Support Fund

The Voucher Schemes framework (RM6255) is available to help you quickly and efficiently set up voucher schemes to support citizens – particularly in times of need. It is very well suited to the distribution of the Household Support Fund, a central government fund to be used to support households in the most need with their food, energy and water bills. Advice from the Department for Work and Pensions states that local authorities “have the ability to deliver the scheme through a variety of routes including providing vouchers to households”.

The framework offers a fully managed service that includes the design, implementation and management of voucher schemes tailored to your specific needs – whether that is grocery or other retail vouchers for people in need or something simpler such as rewards for survey completions. Suppliers will work with you to put a scheme in place that meets the particular needs of you and your recipients. Local authorities are already using the framework to dispense vouchers for free school meals and fuel payments.

Why choose the framework?

Putting a voucher scheme in place through the framework has many advantages, including:

  • a fast and compliant route to market with a direct award option – a simple scheme can be set up in 2 to 3 weeks
  • discounts on the face value of the voucher based on the size and value of your scheme
  • no minimum scheme value required to use the framework
  • fast, secure voucher distribution 
  • vouchers are valid for a time period specified by you
  • unused or lost vouchers will be replaced or refunded
  • free helpline available 24 hours a day, 7 days a week, 365 days a year

If you would like to offer vouchers for employee benefit, reward or recognition please take a look at our Employee Benefits framework (RM6133).

Let us bring power to your procurement

For more information on the framework and how to get started, visit the framework page on our website.

For further help, please get in touch:

  • call 0345 410 2222
  • email info@crowncommercial.gov.uk  
  • fill in our online form

You can also find a full list of all the commercial agreements we offer, alongside details of how we can help you build policy considerations into your procurement, in our interactive digital brochure.

Everything you need to know about postage price increases and how CCS can help

What is happening?

Royal Mail price increases will come into effect from 4 April 2022. This will increase the price of first class stamps by 10p (12%) to 95p. Second class stamps will also increase by 2p (3%) to 68p.

Why is this happening?

Royal Mail has outlined a number of factors for this considerable increase, including:

  • uncertainty experienced by the postal services market in recent times, suggesting a 60% reduction in letter volumes since the mid-2000s
  • the impact of the COVID-19 pandemic, which has increased the financial pressures on postal services
  • the growth in the number of delivery addresses it has to deliver to in order to fulfil its universal service
  • increases in fuel prices
  • changing customer needs, as well as the increase in online deliveries

How does this affect me and how can CCS help?

Public sector organisations are not exempt from the Royal Mail price increases.

We encourage you to consider, adapt and implement new ways of operating your posting practices to mitigate the tariff increase. These could include:

  • streamlining the amount of post you send
  • considering whether your mail output can be sent by second class
  • considering if you can apply a mailmark (a 2D barcode that can be scanned) to your mail output to further reduce the postage costs by making these items machine readable (see lots 1 and 2 of our Postal Goods, Services and Solutions framework)
  • reducing the size of your mail items, so that they fall into a ‘letter’ size rather than a ‘large letter’ (see lot 3)
  • implementing a hybrid approach to your mailing choices: using traditional and digital services (see lot 7)
  • running a further competition for your mail services through our framework to get better value for money
  • considering changing to courier services with added benefits such as delivery tracking and no size restrictions (our Courier and Specialist Movements framework can help you with this)

At CCS we have a team of market experts who can help you to save money and develop your wider postal strategy. We have a range of solutions and services available through our Postal Goods, Services and Solutions framework.

Benefits of using our framework

Our framework provides you with access to a full range of postal goods, solutions and services, from traditional collection and delivery through to security screening, franking machines, mailroom equipment and international mail. There are also a range of inbound and outbound services available to help you to transition from a paper-based mailroom to a digital environment. This includes hybrid mail solutions that incorporate new technologies and innovation. In addition to postal services, the framework offers audits, efficiency reviews and consultancy services to help you develop your complete postal services strategy.

By using the framework, you can expect savings of between 4% and 30% depending on where you are on your customer journey and the services you currently use.

With 36 suppliers on this framework, you have the choice to run a further competition to add greater value for money or direct award to a supplier of your choice. Our customer guidance document on our webpage will give you a step-by-step guide on how to buy through CCS and our team is also here to help.

Find out more

To find out more about our postal framework:

You can find a full list of all the commercial agreements we offer, alongside details of how we can help you build policy considerations into your procurement, in our interactive digital brochure.

The rising cost of living: how employee benefits can support staff

The rising cost of living could have a significant impact on your employees, our Employee Benefits framework may be able to help.

One of our suppliers, Edenred, offers a digital reward and recognition scheme through our Employee Benefits framework. They recently surveyed 2,000 UK employees and found that 38% would like help from their employer to improve financial wellbeing. Many worry that salaries are not keeping up with the cost of living.

But it is not just finances that worry employees. Employees would also like support with their mental and physical wellbeing.

How can you support your employees?

The survey demonstrates that UK employees would like training on money management. You could provide this with workshops and webinars. You could also review your reward and benefits schemes and consider expanding them, even in a small way.

You may currently offer gym membership, childcare vouchers or a cycle to work scheme. But you could also consider technology and smartphone discounts, or a green car scheme – helping your employees make the long-term transition to lower cost travel.

While these benefits are not the answer to severe financial problems, they may help the mental, physical and financial wellbeing of your staff. These small changes could form a key part of your employee support strategy.

Our Employee Benefits framework includes benefits such as a green car scheme, childcare vouchers and a cycle-to-work scheme. You can access the extensive range of benefits from one central online platform.

You can find out more about these benefits you from the Employee Benefits framework page on our website.

Read the full report on employee trends to find out what support your employees need and action points every business needs to take this year.