Freshwave is a London-based small and medium-sized enterprise (SME) that supports public sector digital transformation through better connectivity. They provide neutral host services and essential connectivity solutions. Through our Network Services 3 agreement, they have increased their visibility and secured significant public sector contracts. This article explores the benefits they experienced working with us, and […]
Category Archives: Case study
Barts Health NHS Trust ditches single-use surgical gowns with CCS help
Barts Health NHS Trust provides healthcare services to over 2.5 million people across 5 hospitals in north east London. Up until February 2025, clinical teams, including those at Whipps Cross Hospital, used single-use, disposable gowns during surgery. Switching to reusable gowns would reduce waste, save costs and lower carbon emissions. Ending the single-use cycle for […]
CCS and DfE keep vital therapy going for children with severe learning disabilities
CCS and DfE helped Nexus Multi Academy Trust secure affordable energy for its schools during the cost-of-living crisis. The new energy solution means children with severe learning disabilities across Sheffield and Nottingham can continue to access vital swimming therapy. Swimming for children with severe learning disabilities Swimming is an important therapy in schools for children […]
Transforming contact centre services using outsourcing
The requirement London Borough of Sutton Council, a local authority in South West London, sought to improve its out of hours contact centre service. They aimed to enhance customer service, obtain better information management, and reduce costs. The solution In 2022, the council decided to outsource its out of hours contact centre service through our […]
Public sector printing at lightning speed
The requirement When The Church Commissioners for England faced an urgent need to print and distribute some important committee papers, they turned to the Print Marketplace for a solution. Their requirements included printing 240 pages, collation and delivery within a 3 day timeframe. How did the Print Marketplace add value? By using the Print Marketplace’s […]
How Office for Product Safety and Standards is tackling their digital skills gap
The requirement The OPSS provides many external GOV.UK digital services that are used for product regulation, compliance and consumer safety. They needed a flexible contract to provide specialist digital, data and technology (DDaT) resources to customers, often at short notice, and improve their digital services. Alongside this, OPSS needed support improving internal resources, including specialist […]
Our Supply and Fit of Tyres agreement helps the North West Ambulance Service stay on the road during COVID-19
North West Ambulance Service used our Supply and Fit of Tyres (RM3767) commercial agreement to fulfil their tyre requirements and ensure that their operational fleet stayed on the road, maintaining a ‘business as usual’ approach, during a time of unprecedented demand. The requirement North West Ambulance Service (NWAS) requires a supplier that can meet the challenging […]
Customers save over 39% on Adobe software
The requirement Following the success of our previous Enterprise Term License Agreement (ETLA) with Adobe, which was co-termed to expire at the end of March 2023, we needed to provide a replacement solution for existing customers that would also be open to new customers. The solution We negotiated directly with Adobe to establish pricing of […]
Customers save over £3.5 million with mobile voice and data aggregation
Our latest mobile voice and data services aggregation helped customers achieve savings of over £3.5 million. What is the mobile voice and data aggregation service? The aggregation service combines the mobile voice and data requirements of multiple customers, taking much larger volumes to market. This helps us achieve savings that individual customers are unlikely to […]
DWP Digital make savings on digital transformation with pay as you use model
Introduction A recently signed Memorandum of Understanding (MoU) between Crown Commercial Service (CCS) and Hewlett Packard Enterprise (HPE) provides public sector organisations with access to a range of commercial discounts and additional social value. The MoU includes HPE Greenlake, an infrastructure (compute and storage) as a service model which can help organisations in their digital […]