Our Digital Outcomes and Specialists 7 (DOS 7) agreement is now live. It replaces and consolidates 2 previous agreements: Digital Outcomes 6 (DOS 6) and Digital Specialists and Programmes (DSP). DOS 7 provides a single procurement solution for public sector organisations to design, build, test and deliver digital projects and services. This new agreement: brings […]
Products and Services Archives:
CCS to showcase digital innovation at DigiGov Expo 2025
Crown Commercial Service (CCS) will host a dedicated pavilion at this year’s DigiGov Expo, the UK’s largest public sector technology event, taking place at ExCeL London on 24 to 25 September 2025. The new CCS Pavilion will bring together technology suppliers and public sector buyers, creating opportunities to explore innovative solutions that can transform public […]
New agreement helps accelerate access to space technology innovation
A new commercial agreement from Crown Commercial Service (CCS) developed in collaboration with the Ministry of Defence (MOD), gives the UK public sector access to CCS’s first Dynamic Market for space-related technologies, maximising the flexibilities under the new Procurement Act 2023. A new procurement approach to space-related technology The space sector is extremely important to […]
Episode 3 – Dr Philip Orumwense, CBE, Commercial Director and Chief Procurement Officer for Technology at Crown Commercial Service
Our experts discuss the topical themes and debates in public procurement right now. They also share their own experiences as leaders of the government commercial profession. Dr Philip Orumwense, CBE Dr Philip Orumwense is the Commercial Director and Chief Procurement Officer for Technology at Crown Commercial Service (CCS) with responsibility for common goods and services […]
How Office for Product Safety and Standards is tackling their digital skills gap
The requirement The OPSS provides many external GOV.UK digital services that are used for product regulation, compliance and consumer safety. They needed a flexible contract to provide specialist digital, data and technology (DDaT) resources to customers, often at short notice, and improve their digital services. Alongside this, OPSS needed support improving internal resources, including specialist […]
Digital Outcomes 6 framework extension
What is happening? The Digital Outcomes 6 (DOS 6) framework agreement is going to be extended. The DOS 6 framework will now expire on 27 June 2025. Why is the DOS 6 agreement being extended? The extension will maintain service provision so customers can continue buying the services they need. The extension will also facilitate […]
Digital Specialists and Programmes framework extension
The Digital Specialists and Programmes (DSP) framework agreement will be extended. The DSP framework will now expire on 07 March 2025. Why is the DSP agreement being extended? The extension will maintain service provision so customers can continue buying the services they need. The extension will also facilitate development of a replacement framework that delivers […]
Closing the digital skills gap to support digital transformation
Digital transformation has gained enormous momentum over the past decade, and has accelerated due to the COVID-19 pandemic. The future delivery of public services will rely heavily on digital platforms and channels that broadly reach UK citizens efficiently. The demand for skilled people in the digital industry is higher than what the market can provide, […]
Breckland Council expect to make 30% efficiency savings by using chatbots
The challenge Breckland Council, one of 7 district councils in Norfolk, receives on average 9,000 calls into its customer contact centre each month. The council’s customer experience manager wanted to explore ways to to reduce some of the inbound telephone and email traffic and increase the support the contact centre team could provide to callers […]
Chatbots and virtual assistants for local authorities
Chatbots and virtual assistants for local authorities Are you considering implementing artificial intelligence chatbots or virtual assistants over the next 12-18 months? If so, join our national further competition and we will help you get best value through the economies of scale of aggregation. We are planning an aggregated further competition for local authorities using […]