The uncertainty coronavirus (COVID-19) has brought means those with responsibility for student recruitment are being forced to evaluate and optimise every area of their marketing and communications strategies. Many of our framework suppliers are experienced in delivering effective recruitment campaigns, to great impact, in challenging environments. In this case study, we explore how the Department […]
Category Archives: Case study
Norfolk County Council saves on managed print
Norfolk County Council – Simplify, Standardise, Share The requirement Improve on the former managed print service (MPS) to provide enhanced local government services for citizens and smarter ways of working within the Council and in frontline services while delivering ambitious cost savings. Challenges previous managed print service not meeting ambitious savings targets not all NCC […]
Wakefield Council perfects its print strategy by cost saving
Wakefield Council is the local authority of the City of Wakefield in West Yorkshire. It provides a full range of local government services including Council Tax billing, libraries, social services, planning applications and waste management. Wakefield Council has around 4,000 employees who administer for the needs of approximately 500,000 local residents. The Challenge Wakefield Council, […]
City of London Corporation saves on print costs
Dedicated fleet management delivers agile, trusted service and innovation at the City of London Corporation The City of London Corporation is the governing body of the City of London. They promote London as the world’s leading international finance and business centre, attracting new business to both the capital and across the UK. They partner with […]
Permanent recruitment framework helps Home Office fill complex role in 8 weeks
The Home Office was struggling to fill a complex senior civil servant role in their digital, data and technology team, which combined technical expertise with stakeholder engagement. The requirement The successful candidate needed to be able to bridge the communication gap between 43 regional police forces, the Home Office and wider Homeland security organisations. They […]
CCS managed print case study: Leeds City Council
Leeds City Council becoming the best, with less It is a vision that drives the council, from the quality of services it provides to the way they are delivered. In an era of austerity and cuts to public sector spending, it’s a challenging goal to achieve. Objective Tackle inefficiencies and unmanaged costs in print services […]
Supply Teachers deal helps Academies Enterprise Trust secure quality candidates and achieve savings
The Academies Enterprise Trust (AET) has 62 academies. They spent £4.6 million on supply staff in 2017/18, making it the trust’s 6th highest area of spend. Academies in the trust were sourcing temporary staff from 95 agencies, with supply being managed by each academy. The terms of the contracts often favoured the supply agencies, rather […]
HGS UK deliver real savings for the Money Advice Service through the Contact Centre Service framework
The requirement The Money Advice Service (MAS) is an arm’s length body of the Department for Work and Pensions. The service provides free and impartial money guidance and debt advice online and by telephone across a wide range of money topics. Some of these topics include homes and mortgages, pensions, savings and investments, and key […]
Supporting Newham Council’s digital transformation
The requirement The Council’s 2020 Transformation Team recognised the need to take a more customer-centric approach to transformand redesign how it delivers vital online services to over 300k local residents. They wanted to be more efficient, effective and innovative with a primary focus on creating end-to-end services to help residents at every step of the […]
Highways England rollout driverless car tech to enhance data
The requirement Connected and Autonomous Vehicles (CAV) will improve gathering and dissemination of data, together with better information provision, leading to better informed drivers and improved journeys. In the longer term, increasing automation will enhance road safety, efficiency and reduce congestion. The Centre for Connected and Autonomous Vehicles (CCAV) have announced £100m of funding for […]