The Crown Prosecution Service improve their user experience with our Technology Services 2 framework

The requirement The Crown Prosecution Service (CPS) works from 14 key regional sites with links to courts and police forces across the UK.  They required a service desk provider who could manage all of their service user contacts, critical operational services integration and management (SIAM).  They also required the supplier to receive, triage and manage […]

Keeping critical information safe with a new network infrastructure for Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust employs 5,500 staff who deliver vital healthcare services to inpatients and outpatients at the local general hospital, alongside community services for the 250,000 strong local population. To securely manage and store vital information about patients, treatments and equipment, and keep that critical information safe, they needed a stable and reliable network […]

6 customers save £300,000 on IT hardware

The requirement Many organisations routinely purchase the same commodity goods such as laptops, desktops, tablets and peripherals, as and when they need them. Some customers experience issues with compiling their specifications to ensure their technical requirements are fully met. We wanted to help customers to achieve savings and also provide the ability to purchase agnostically […]

NHS saves an average of 74% using new health network

The requirement The NHS, along with other health and social care organisations, needs to access and share information reliably, flexibly and efficiently in order to carry out frontline services effectively. Previously, the ability to do this was delivered through N3, a long standing single-supplier national broadband network which was expiring and no longer fit for […]

Health and education customers achieve average savings of 72% on mobile voice and data services

The requirement Purchasing mobile voice and data services is often a routine purchase for many organisations, regularly resulting in varied contract end dates. This can create a barrier to switching suppliers to gain better value, as potential savings may be reduced or lost due to early termination charges.  Through our regular bulk buying opportunities, our […]

8 customers save £810,000 on IT equipment through collective buying

The requirement Many organisations from across the public sector routinely purchase IT equipment such as laptops, desktops, mobiles and tablets. Organisations often purchase these commodity items as and when they need them, and this demand has only increased due to changing, more flexible working environments. We recognised this demand, and with budgets and resources more […]